SuperLift Refund & Cancellation Policy
All currently available non-AI SuperLift features are included without charge on iOS, Android, and web. SuperLift does not currently offer Premium subscriptions, Whop checkout or purchase links, purchase prices, AI token packs, or other paid digital products on any platform. This policy remains available for purchases previously made on Android or web.
Historical Subscriptions and Cancellation
No new subscription can be started through SuperLift. If you previously purchased Premium on Android or web, all currently available non-AI features remain included without a Premium entitlement, regardless of any historical purchase record.
To confirm or cancel any billing agreement that may remain from a historical purchase, use the cancellation link in the original billing confirmation email or contact us at a.solodukhov@gmail.com. Under the terms presented when subscriptions were offered, cancellation stopped future renewals and access normally continued through the paid period.
Historical Refund Requests
- Within 7 days of the first charge: if the purchase was made while Premium was offered and Premium features were not meaningfully used, contact us within 7 days of the first payment to request a full refund.
- Billing errors: if a historical subscription produced an erroneous charge, such as a duplicate charge or a charge after effective cancellation, contact us. We will investigate and promptly refund a confirmed billing error.
- Renewal charges: under the terms presented while subscriptions were offered, correctly processed renewal charges were generally non-refundable after processing. We will review historical requests individually and honor any refund rights required by applicable law.
How to Request a Refund
Email a.solodukhov@gmail.com with your account email and a brief description of your request. We aim to respond within 2 business days.
Historical Android/web payments were processed by Whop. Approved refunds are returned to the original payment method where the payment provider supports that method.
Historical Exceptions
A historical refund request may be declined for a subscription period that had already expired or for a period during which Premium features were actively used beyond a reasonable initial trial window, except where the original purchase terms or applicable law require a refund. Nothing in this policy limits mandatory consumer rights.
Historical Transaction Retention
Historical purchase and refund records are handled as described in our Privacy Policy. De-identified transaction facts are retained until seven years after the purchase for accounting, tax, fraud prevention, chargebacks, disputes, and legal compliance, after which they become eligible for deletion.
Contact
Email: a.solodukhov@gmail.com